HPB Flagship 5803 E Northwest HWY Dallas, TX 75231
Store Hours:
Monday 9 AM -10 PM
Tuesday 9 AM -10 PM
Wednesday 9 AM -10 PM
Thursday 9 AM -10 PM
Friday 9 AM -10 PM
Saturday 9 AM -10 PM
Sunday 9 AM -10 PM
HPB Preston Village 13388 Preston Rd Dallas, TX 75240
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Richardson Heights 100 S Central Expwy Richardson, TX 75080
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Garland 3085 N George Bush Fwy Garland, TX 75040
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Plano 2440 Preston Rd Plano, TX 75093
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Las Colinas 7631 N MacArthur Blvd Irving, TX 75063
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Lewisville 420 E FM 3040 Lewisville, TX 75067
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Frisco 3221 Preston Rd Frisco, TX 75034
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Rockwall 959 E I-30 Rockwall, TX 75087
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB McKinney 3190 S Central Expwy McKinney, TX 75070
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Bedford 713 Harwood Rd Bedford, TX 76021
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB South Arlington 2211 S Cooper St Arlington, TX 76013
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Watauga 7620 Denton Hwy Watauga, TX 76148
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
HPB Mansfield 1551 Hwy 287 N Mansfield, TX 76063
Store Hours:
Monday 10 AM -8 PM
Tuesday 10 AM -8 PM
Wednesday 10 AM -8 PM
Thursday 10 AM -8 PM
Friday 10 AM -8 PM
Saturday 10 AM -8 PM
Sunday 10 AM -8 PM
In Basic Attending Skills: Foundations of Empathic Relationships and Problem Solving, students learn and master the fundamental skills of listening, including attending behavior, questions, encouragers, paraphrasing, reflection of feelings, and summarization through a straightforward, step-by-step process. Readers discover how the essential skills of listening and interviewing are critical for counseling, psychotherapy, and meaningful interpersonal communication.
Over the course of eight chapters, students review basic attending skills, effective listening strategies, the community genogram, emotional regulation, and more. They learn how to leverage and apply only listening skills to complete a well-structured interview with a client that is effective, adapted to the individual, and incorporates multicultural practice. The integration of a client's behavior, thoughts, and feelings into effective treatment is also addressed.
The sixth edition includes in-depth explanation of why the community genogram is useful and how to incorporate it into an interview; a deeper focus on strengths, resiliency, and the positive asset search; and information of neuroscience, its relationship to counseling, and what practitioners need to know about the brain to work more effectively with clients.
A foundational guide for effective practice, Basic Attending Skills is well suited for introductory courses in counseling.
Dr. Allen Ivey earned his doctorate in counseling at Harvard University and is distinguished university professor (emeritus) at the University of Massachusetts, Amherst. He is a past president and fellow of the Society for Counseling Psychology of the American Psychological Association, as well as fellow of the Society for the Psychological Study of Culture, Ethnicity, and Race and the Asian American Psychological Association.
Dr. Mary Bradford Ivey earned her doctorate at the University of Massachusetts, Amherst. A fellow of the American Counseling Association, her elementary guidance program was named one of the top ten in the United States. She has lectured widely throughout the United States and internationally, and is the author of multiple books, chapters, and articles.
Norma Gluckstern Packard received her doctorate from the University of Massachusetts, Amherst, where she and Mary Bradford Ivey were among the founding members of the Women's Center. From Amherst, Norma went on to teach in the psychology department at Catholic University. She left the academic world and became the first female warden at Patuxent Correctional Facility in Maryland. While there, she developed many innovative rehabilitation programs that received national accolades, and she was featured on 60 minutes. Since then, she has moved on to writing, consulting, and teaching online.